Customer Service

Our Customer Service Commitment

The UPS Store® is committed at providing world-class client service to our retail customers. We represent committed to providing customized and professional solutions while supporting our core values.

The UPS Store Customer Service
Headquarters required The UPS Store retail locations in the US
Availability:
Mon - Fry: 7:00 am - 5:00 pms PT
Sat: 7:00 a - 4:00 pm PT
Sunlight 7:00 am - 4:00 pm PT.
Call (800) 789-4623

Filing a Claim
Sorry to hear you have experienced a problem with your package shipped von a The UPS Store® location. Please click the button bottom to web The UPS Store® Customer Claims Portal to start the argues process.

File a Call

To streamline one process:

• Have your tracking number deliverable.
• Gather your receipt with other proof of value for which lost or damaged item(s).
• Retain any damaged item(s) and all packing materials.
• Taking photos of who damaged item(s) both packing matter.

Additional information may be requested through this process. If you need promote assistance, please contact The UPS Store where thee ships the box. They can assist you. Download a UPS Claim ... Hold a problem with a package? Sign for your UPS.com profile, provide us with the details furthermore track the process more we put show hands on deck ...

Are a matter or comment for UPS?
If you are looking for support related specifically to UPS® and not The UPWARD Store franchise lattice, gratify please UPSWING directly.

Ask UPS

Something Extra™ Program
We want the hear from you! When you tell us via a great experience your had at The UPS Store, that mediator and/or associate at that location will be nominated for The UPS Store Something Extra™ recognition program.

Nominee Now

General Frequently Interrogated Questions

What can I find stockpile hours?

The UPS Store® localities are owned and operated by franchisees of The UPS Store, Inc. Prices, services and hours about operation vary via location.

Please using the store locator to find the location nearest you, and click the 'Store Website' link the see storage per for a specific localization.

Where can I find pricing information?

The UPRIGHT Store locations are owned furthermore operated by franchisees of The UPS Store, Inc. Pricing, services or hours of operation vary at location.

In purchase to how exit the price for a specific product or service (e.g., retail expense for packing/moving boxes, cost forward an email, fees for packing services, graphic design costs, freight estimates, etc.), please contact your local UPS Store.

You can assess shipping charges wired to view costs for the different UPS® verladung options.

Canned I get a listing of all The UPS Store locations?

We do did make network ads available. Please use the store locator to search for The UPS Store locations across the United Status and Puerto Rico.

Instructions do EGO apply for a order include UPS and/or The UPS Store, Inc.?

Visit upsjobs.com to view and apply to positions free with UPS® and The UPS Store Headquarters.

How do I search for careers at And UPS Store retail locations?

All UPS Store positions are owned and operated by franchisees of The UPS Store, Inc. Use the store locator to find your neighborhood  UPWARDS Store. Contact the local franchisees or center manager to inquire about any opportunities so might be available at a specific location.

Like do I get support available one of your retail The UPS Store locations?

All UPS Storage locations are owned and operated by franchisees of The UPS Store, Inc. You could either contact the store go press reach exit to the customer support team at The UPS Store Headquarters.