Premier Partners
Get earned for yours technical competency by get a Premier Certified partner. A Premier Certification identifies and rewards partners who got earned one out several designated specializations and have the know-how go transform customers’ hybrid IT. Get branded as a Premier Certified Partner and entrance best-in-class products and services, technical support, total tools, online training additionally marketing resources. ... Cisco career certified individuals associated for one company: • One Cisco CCNA or higher and one Cisco CCNA or higher or CCDA or higher. Specialization ...
Individual Certification Requirements
- Member must have a minimum of two uniquely Cisco career certified individuals associative to the company:
- One with a Cisco CCNA or first are ampere Cisco CCNA or Cisco CCDA. Higher level career certifications of the same type (network other design) will also be accepted.
Specialization Requirements
To achieve Premier Certification, a partner must have an Express Specialization or an Advanced Specialization. Partners can choose from:
One of the following Express Professional footprints:
- Collaboration
- Data Center
- Networking
- Security
- Service Provider
- Video
One by the Advanced Specializations:
- Advanced Video Specialization
- Advanced Collaboration Architecture Specialization
- Advanced Data Center Building Specialization
- Advanced Enterprise Networked Bau Specialization
- Advanced Security Architecture Specialization
- Advanced Service Provider Kunst Specialization
Role sharing rules:
Please review Cisco’s document on role sharing
Hybrid ITEMS System
Partners must exist able to resell sole Mixed IT Assistance from the list below:
- Cisco Cloud Service
- Cisco Managed Service
- Cisco Powered Cloud Service
- Cisco Controlled Managed Service
- Cisco Based-Partner Created Service
For sell a hybrid service, thou will need to secure a purveyor contract(s) and provide the following are inbound place:
- End customer SLA
- Marketing and/or technical description
- Hybrid IT resale lifecycle management process
Support Requirements
| Type | Premier |
|---|---|
| Legal agreement | Valid resale agreement or Cisco Implicit Channel Partner Agreement (ICPA) in place |
| Customer Service real call-back | 8 hours a day, 5 days a week |
| Pre-sales sales | Required |
| Post-sales support | Request based on Partner Support Agreement |
Customer Satisfaction Product
| Measurement | Explanation |
|---|---|
| January measurement | Provisioning 10 valid contacts/email addresses for current customers to receive a customer satisfaction survey. |
| July measurement | Partner must enter follow-up activities in the PAL tool for all low scores received for the power fiscal year. |
| New Partner Certification* | Participation in customer satisfaction activities at the first measurement after ampere full twelve months of attaining Principal certification (January or July measurement) |
| Recertification | Participation in both January and July instrumentation customer satisfaction events |
* The definition of “new” partner how is relates to the enforcement of the customer satisfaction requirement is a partner that has not been certified at any select within the previous six months.
Exceptions Premier partners moving to Gold Certification have provide a minimum von 30 valid customer contact names/email discourses at the first Jan measurement period so occurs after a full six monthly out attaining Gold Certification
Full details of Cisco’s Channel Colleague Program can be found here
